Xfinity peacock offer not working

Yes, same issue. Spoke to two different xfinity support agents yesterday and the conversations went nowhere. Told me to reinstall the Peacock and xfinity apps, restart my xfinity gateway, clear browser cache and re-login to all the places where the banner should appear - things having nothing to do with the issue.

In recent years, streaming services have become increasingly popular, offering a wide range of entertainment options to suit every taste. One such platform that has gained signific...Your Local NBC Channel LIVE, 24/7. $11.99/month. Get Premium Plus. *Due to streaming rights, a small amount of programming will still contain ads (Peacock channels, live sports and events, and a few shows and movies). Watch Peacock on Your Favorite Devices. Stream on 3 devices at once. Plus, create up to 6 profiles with kid-safety settings.Xfinity can't seem to get the message. I found out I was eligible for Peacock only because I had an SMS chat with support to get rid of a phone number. I was told I only had to sign into Peacock using my xFinity user ID and pw. Naturally that did not work. Not on the xFinity Flex 4K, Roku, Android or Apple TV. That Flex 4K was free forever as well.Yes! You can sign up and learn more about the available tiers of Peacock at peacocktv.com. What if I have issues with Peacock on my third-party device? Go to …I'm an Xfinity Diamond rewards member. I claimed my Peacock Premium reward back in July and have been watching it since, until yesterday. Now when I log into Peacock on the TV app or web browser (both my Xfinity and Peacock account have the same login credentials), its says "Not Currently Subscribed" and I that I have the free sample plan.We're not able to initiate messages but if you follow the following steps we can help. Click the "direct messaging" icon or https://comca.st/3lv0gXz. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.1. You do not offer the totally Ad free option, which a lot of people want or were using (like myself) 2. You do not offer any way to cancel Peacock with Xfinity and move it back over to Peacock. 3. Along with #2, no one at your company TRULY knows if it is possible or how to do it. I spent HOURS on phone, chat and in the store.

As an Xfinity Internet Customers With Gigabit Speeds, you can receive Peacock Premium at no additional cost for two years. No action is required if you’ve previously linked your Peacock account with your X1 or Flex service. And so you should not have to follow the steps for activating, no action should be required.While free Peacock Premium is going away for some Xfinity customers, it will be available for others. Xfinity internet customers with Gigabit speeds will get Peacock Premium for free for two years, after which the offer will end. If these users previously linked their Peacock account with the X1 or Flex service, they don't need to do anything to …Free Peacock offer via Xfinity was working for a while, then stopped working (I would only see a screen with Peacock subscription offers.) Couldn't login on Peacock with Xfinity user/password either. Showed "activated" on Xfinity site but got the same subscription screen there. Listed on my bill, free until 6.25.25.This offer grants you access to Peacock’s ad-supported, video on demand offering currently branded as Peacock Premium (“ Peacock Premium ”) for personal, non-commercial use, subject to all applicable terms and conditions, for 3 months (your “ Offer Period ”) at $3.00 (currently $5.99/month) (your “ Offer ”). The Offer is available ...Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.- The To: address is not mine. It must be Bcc'ed to a long list of others, including mine. - It does not address me by my name, just "Dear ...

Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... Xfinity and non-Xfinity customers can use the Peacock app on an eligible third-party device. See which devices are compatible below. Note: The steps in this article are for …Subtitles Out of Sync. When you encounter the issue of subtitles being out of sync on Peacock, you can follow these steps to resolve the problem:. 1. Firstly, make sure to check the stability of your internet connection.. 2. If the issue persists, try refreshing the page or restarting the app.. 3. Additionally, verify that the language and region settings …Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.1K Messages. @mando0823, we’re aware some Xfinity Rewards, NOW TV and Gig customers are having difficulty activating their Peacock account. Please know we’re working to resolve this issue as quickly as possible. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.

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Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Hey @user_d5ktg9, thanks for reaching out to Xfinity Support on our forums. When you sign in, is it actually saying Limited Account or Peacock Premium for free? I'm not showing a limited tier for it is why I ask. There is Peacock Plus that comes ad fee but is not included with the Peacock promotion.Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... Dec 20, 2023 · l agree first it takes a half hour before the computer finally gives up so l can reach the technical support l need l got mine to work on my new smart tv.But l can't use peacock on my uxmo box.It saids we cannot use this device for a third party.1 hour very frustrating.Try using your phone for load the app an continue until you have it working ... Story by David Satin. • 10mo • 3 min read. Peacock is Officially No Longer Free for All Xfinity Users; Who Still Gets Free Access, How to Get a Discount © Provided by The …

One-time $15 activation fee per account. Limited to 3 devices. Currently, one device included with monthly Xfinity Internet service. Additional devices $5/mo. Pricing is subject to change. Taxes, fees and other applicable charges extra, and subject to change. All devices must be returned when service ends.Have you accessed the offer via the Xfinity assistant? ... I understand that the first step to the free peacock offer is to be notified in My Rewards to get the process started.I've have not made it to step 1 as no notification was or is not there.I would like to get the process started to enjoy the roadblocks that so many others have ...Well for one, I want to add back the ad-free "Plus" option that I lost somehow when I switch from the free peacock premium I had to the new free peacock premium they now offer to select customers. But failing that I would want to cancel the free service all together so I can go back to what I had before all this craziness happen.That is not correct, and I definitely apologize for that information, but Peacock is our own app created and managed by Comcast/Xfinity! We are aware of a known issue as mentioned that our engineers are currently working to resolve these issues to ensure all customers that are eligible are able to redeem their offers!The lowest monthly price for all three individual services is currently $22.97, which includes Netflix Basic with ads ($6.99 per month); Peacock’s deceptively named …I received an email saying that Peacock Premium would no longer be offered for free via XFinity, but because I have the highest tier internet, I would receive 2 additional years at no cost. Unfortunately, my Peacock account says that I do not have Premium. It was fine yesterday. I did find this article that says:Oct 6, 2020 ... Most customers do not come close to the 1 terabyte cap. I work for Comcast and am an avid gamer and work from home through VPN several days a ... The standard Xfinity/Peacock offer expired on the 26th, so you'll need to reactivate the new offer (the service rep did that for me, not sure what the other options are). But here's the rub: you cannot add Plus on top of this offer . Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Dedicated help portal to address any issues with device setup, account settings, bills & payments, technical issues, vouchers & offers.If you are an Xfinity Rewards member with a Diamond or Platinum level, you will be able to get a free Peacock membership, just not yet. This comes as Comcast was meant to start offering free Peacock to Diamond and Platinum members today, but it is not working right now. Yesterday was the last day Comcast offered free Peacock to its customers.Unplug the power cable from the back of the Flex box, wait 10-15 secs, plug the power cable back in, and allow 10 mins or less for the box to reboot. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.

That is not correct, and I definitely apologize for that information, but Peacock is our own app created and managed by Comcast/Xfinity! We are aware of a known issue as mentioned that our engineers are currently working to resolve these issues to ensure all customers that are eligible are able to redeem their offers!

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send itPossible Reasons. Several factors can contribute to the Xfinity Peacock offer not working. Here are a few potential reasons: Technical Glitch: Occasionally, technical glitches can occur within the Xfinity or Peacock systems, causing disruptions in the offer’s functionality. These glitches are often temporary and can be resolved.I'm a Diamond member. I requested a reward for free peacock premium. I spent about 7-8 hours on the phone with Xfinity I got two different ECM # . I only got one call back form Xfinity. I cannot activate my reward. Every time I get the same message . This is not anyway to run a offer. I have been a loyal customer left out of this offer.Click on ' Activate Now ' at the top of the screen, which will redirect to Peacock's website. Log in with an existing Peacock account or create a new one. The offer will now be redeemed. NOW TV users who have a Xfinity Flex streaming box can open the Peacock app and log in with the same credentials to start watching for free.Xfinity can't seem to get the message. I found out I was eligible for Peacock only because I had an SMS chat with support to get rid of a phone number. I was told I only had to sign into Peacock using my xFinity user ID and pw. Naturally that did not work. Not on the xFinity Flex 4K, Roku, Android or Apple TV. That Flex 4K was free forever as well.I automatically got the two free years of Peacock through my internet plan, but I have been unable to activate the full/lifetime Peacock offer through the Xfinity Rewards site. I see the offer that says "Get Peacock Premium at no extra cost," but there is no button to activate it. I've messaged several mods here, called, chatted... no one seems ...Welcome to Peacock! Peacock offers plans starting at $5.99/month to stream 80,000+ hours of content, including exclusive originals, live sports and events, and current NBC and Bravo shows. ... idk xfinity is a shit show at times, especially with launches.. Try this below, if that doesn't work I'd hit up peacock or a xfinity chat agent Create an ...That ended Monday, when Comcast began a new policy — which it’s been notifying customers about for months — of charging Xfinity subscribers to access Peacock’s …Get Peacock Premium for only $5.99 $1.99/mo. for 12 months. Annual student verification required. $5.99/mo. or then-current retail price (+tax) after offer ends. Cancel anytime. Existing Peacock subscribers may need to take additional steps to redeem. Eligibility restrictions and terms apply: Offer Terms.

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If you are an Xfinity Rewards member with a Diamond or Platinum level, you will be able to get a free Peacock membership, just not yet. This comes as Comcast was meant to start offering free Peacock to Diamond and Platinum members today, but it is not working right now. Yesterday was the last day Comcast offered free Peacock to its customers.Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... Log in to your Xfinity Rewards account. Click on the reward titled Get Peacock Premium at no extra cost. Choose Get This Reward and follow the steps provided. You’ll then …Log in to your Xfinity Rewards account. Click on the reward titled Get Peacock Premium at no extra cost. Choose Get This Reward and follow the steps provided. You’ll then …The company, Comcast, is set to host investors and clients on a conference call on 4/27/2023 1:53:54 PM. The call comes after the company's earnin... The company, Comcast, is set t...I am having the exact same issue, I spoke with someone at xfinity multiple times, they said that they're working on it and they'll send an email when they have reactivated my peacock subscription. I was also advised not to accept the $2.99/month offer shown because they wont be able to correct that.Jun 26, 2023 ... Yes. You can sign up for Peacock Premium between today (June 26) and August 25, 2023 at a discounted rate of $2.99 a month for 12 months. (The ...Your Local NBC Channel LIVE, 24/7. $11.99/month. Get Premium Plus. *Due to streaming rights, a small amount of programming will still contain ads (Peacock channels, live sports and events, and a few shows and movies). Watch Peacock on Your Favorite Devices. Stream on 3 devices at once. Plus, create up to 6 profiles with kid-safety settings.Aug 8, 2023 · I am an Xfinity user who is a Diamond rewards member. I'm still waiting to acess Peacock for free. 1. I do not have an Xfinity box; I use a TiVo box. I access streaming channels of this type through my Apple TV. 2. I kept getting directed to the Rewards page and told to click on a banner. No banner appeared on multiple browsers. 3. Peacock still not working. Claimed Diamond members reward on yesterday 6-26, logged into peacock app. on tv. Clicked on TV shows or a movie & it says premium highlighted in yellow u click on that it says u have to subscribe, click on subscribe & it shows premium plans @2.99, $3.00 or $4.00 for premium plan. ….

Xfinity - Home of the 10G NetworkBack in June, Comcast stopped offering free Peacock to its customers. Now unless you qualify for one of a few different plans, you will now need to pay for Peacock going forward. Sadly though, Xfinity Rewards members with Diamond or Platinum level rewards or qualifying internet customers have been unable to claim their free Peacock subscription.That ended Monday, when Comcast began a new policy — which it’s been notifying customers about for months — of charging Xfinity subscribers to access Peacock’s …Below that is information about the Peacock Premium offer and ways to redeem. The Get This Reward button is black and at the very bottom. Click Done. Screenshot. On the right-hand side it says, Entertainment. Get Peacock Premium at no extra cost. Below that is information about the Peacock Premium offer and confirmation the offer is being prepared.Gigabit customers were promised two free years of Peacock, but there is no way to activate this free service at the moment. This is NOT the same issue as the missing Peacock reward offer for Platinum/Diamond Rewards members. Some Gigabit customers aren't even Rewards members. So far none of the solutions suggested for Rewards members, …At least one customer support agent suggested checking back on the Peacock and Xfinity websites on Tuesday to see if the problem had corrected itself. The bugs also appeared to affect Xfinity customers who paid $5 a month to remove commercials on their free Peacok Premium plans prior to Monday. The perk, called Peacock Premium Plus, was still ...I am having the exact same issue, I spoke with someone at xfinity multiple times, they said that they're working on it and they'll send an email when they have reactivated my peacock subscription. I was also advised not to accept the $2.99/month offer shown because they wont be able to correct that.Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Xfinity peacock offer not working, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]